I have never dealt with such a pleasant, polite and professional young lady, she took me through the steps of the claim. Printer-friendly version. If one of the party members does not fulfill the terms of the lease they can be sued. Their website is excellent and jam-packed with info that tenants will find useful when hunting down legal advice … Different states have different residential tenancy laws and very different access to advice, especially for tenants. Learn about your rights and responsibilities during the pandemic! Met Council on Housing’s tenants’ right telephone hotline is a unique service in that we offer free advice to tenants who need to advocate for themselves. Tenants who have been served with an eviction notice can seek advice from the Citizens Advice Bureau who can offer free advice. Daily Tenant Rights Workshops. There are strict rules set by the Government that apply to Landlords and Agents on how they deal with your Tenancy Deposit. Advice Hours: 9am – 5pm Mon to Friday. Ending a tenancy. While we can explain your rights and options under the law, we cannot advise you on how to proceed in a legal case. “Thanks for all your help. Protect the deposit and provide you prescribed information within strict time limits. For tenants in public housing and community housing. The Citizens Advice Bureau usually do not advice landlords. Tenant Advice Helpline, Grafton House, 45 Grafton Street, Batley, West Yorkshire, WF17 6AR 08007817525 Landlords & Commercial Tenants. Landlords/Head tenants Met Council on Housing is fighting to change this, but currently the government does not provide this support. Address: Tenant Advice Helpline, Grafton House, 45 Grafton Street, Batley, West Yorkshire, WF17 6AR Email: info@tenantadvicehelpline.co.uk Phone: 0800 7817525 I will certainly recommend –Many  Thanks.”, “You guys have been extremely helpful and I would definitely recommend Tenant Advice Helpline.”. General rental housing information regarding COVID-19 is available here, and recordings of all of our COVID-19 rental issue webinars are here. We use cookies to ensure that we give you the best experience on our website. We can also provide referrals to agencies, community organizing groups, and tenant lawers – either free legal services or private-practice lawyers, depending on your situation. We will review your case and all the documents and questionnaire free of charge. Many of Met Council on Housing’s volunteers are among the most knowledgeable people on tenants’ rights issues in New York City. Tenants Advice and Advocacy Services provide free assistance to tenants of private rental housing, social housing tenants, boarders and lodgers, and residential park residents in NSW. There is no city agency that provides a similar service, so we have a tremendous number of calls. Monday to Friday 9.00 am – 4.00 pm Closed on weekends and public holidays. Please go to the Circle Green Get Help page to request legal advice about your tenancy matter, or call (08) 6148-3636, or for country callers 1800 621 888. That way, if our hotline is closed, or if you can’t get through the first time, you can try back later. We can educate you about the laws that exist to protect you. We try to be as available as we can by keeping our hotline open for over 10 hours per week in the afternoons, and by running an evening clinic 11 months per year on Tuesday nights. Programs and services that may help people stay in their rented home. Many organizations that provide legal assistance refer tenants to us whom they’re unable to represent. Free advice service for tenants – 1300 744 263. For information on the rights and obligations of private sector tenants and landlords, see our advice on renting from a private landlord. However, our physical office is closed. However, our physical office is closed. “Thank you Sara – charming and wonderful service, would absolutely recommend Tenant Advice Helpline…my only regret is that I cannot make another claim with you guys as my new landlord put the deposit immediately into a n approved scheme and gave me all the prescribed information the same day, damn, may be next time …” . If you paid a Deposit and it was not placed into a tenancy deposit protection scheme. Thank you for a wonderful service. We cannot help you locate new housing or place you in housing – for that. We are not a branch of or affiliated with the Landlord and Tenant Board. Please note that our telephone counselors are members of Met Council on Housing who volunteer their time on an ongoing basis for free because they care deeply about helping tenants in need. We cannot advocate on your behalf nor do we have any extra pull with city or state agencies. Local solicitors Thatcher + Hallam have set up an advice helpline service to both commercial property landlords and tenants whose businesses are facing a significant impact as a result of the COVID-19 virus. “Wonderful Service, Great Staff! If you instruct us, we will send your Landlord a letter before claim giving the Landlord 14 days in which to pay compensation and/or take the necessary action we seek on your behalf. Our advisors have years of experience in letting and property law and are on hand to give you tenant eviction advice and assess your claim free of charge. If you can’t get through, wait 5 minutes and call back later. If your a member of The BLA, then ring our Landlord Helpline for free advice. Our free tenants’ rights telephone hotline is a unique service in New York City. News 28 April 2021 Request and response templates available for landlords and tenants Recent changes to tenancy law give tenants more flexibility to make changes to the rental property or tenancy. LSHC provides general information, summary advice and referrals to the small landlord community across Ontario. Not providing you with a pack of information about the deposit scheme. Our experience with Tenant Advice Helpline has been very good in terms of both results and the support we have received. If you live in public/social housing with Housing ACT, our tenancy information applies to you. Most tenants who need free legal assistance are unable to obtain it. Many tenants who call the hotline want to explain their situation in great detail so our hotline counsellors can give their opinion, suggestion, recommendation, etc. Tenant’s Rights. We are building a strong housing justice movement that is led and directed by those who are most impacted by Oregon’s affordable housing crisis – low-income renters. Many organizations that provide legal assistance refer tenants to us whom they’re unable to represent. other help for tenants Tenants can also seek legal help for any landlord-tenant issues from their nearest legal aid program (866-534-5243) or Virginia Lawyer Referral Service (800-552-7977). General rental housing information regarding COVID-19 is available here, and recordings of all of our COVID-19 rental issue webinars are here. Click here to request advice. To get free help over the phone from a Public Engagement Unit Tenant Support Specialist, call 311 and ask for the “Tenant Helpline.” The NYC Tenant Support Unit is a program offered by the NYC Mayor’s Public Engagement Unit (PEU), a City agency that proactively connects New Yorkers to key City services, like housing and healthcare. Calls are answered by lawyers with specialist knowledge of Victorian rental laws. Click here to register. https://www.housing.vic.gov.au/tenancy-issues-and-legal-advice Learn about your rights and responsibilities during the pandemic! Try calling after 4pm, when the hotline is typically slower. Misspelling your name or not adding all tenants on the record. We’re a grassroots membership organization, and we don’t have the funds for this. Taking more than 30 days to submit your deposit in the scheme. How to end a fixed term tenancy early. Landlord’s Self-Help Centre is a non-profit specialty community legal clinic funded by Legal Aid Ontario and mandated to provide support to Ontario’s small landlord community exclusively. How to end a tenancy before you move in. Unfortunately, our counsellors are prevented from giving legal advice, so we can never tell a tenant what they should do or give general recommendations, opinions, suggestions, etc. The tenancy deposit protection rules require the Landlord to:- Your tenancy deposit protection scheme offers a free dispute resolution service. When a lease is signed by both the landlord and the tenant, it becomes a legally binding contract. You should be able to find the nearest Citizens Advice Bureau by using Google. TURN provides free, daily renters’ rights workshops on Zoom. Dozens of people try to reach us all at once. Landlord Helpline – Citizens Advice Bureau. TAS phone number: 1300 402 512. The demand for our services is very high, and we often have more calls come through than we have volunteers able to. “Thank you so much for your most helpful service over the last few weeks. We’re always looking for new volunteers to help on our hotline! Please call or email for legal advice about your tenancy. – I wasn’t sure if I would ever get my deposit back, let alone any compensation as my landlord was being extremely difficult, but I was amazed when I received my compensation cheque in the post morning! This is the website of the network of Tenants Advice and Advocacy Services in New South Wales. Thank you so much Tenant Advice Helpline, especially Sara!”. the landlord can send a notice to remedy (if the tenant owes less than 21 days rent). Don’t wait until the last minute to call us! We can give you pointers on how to be an effective advocate for yourself. I am compelled to compliment Sara for her service at Tenant advice Helpline. Friday, 1:30-5pm. Unfortunately, our counsellors are prevented from giving legal advice, so we can never tell a tenant what they should do or give general recommendations, opinions, suggestions, etc. Our tenancy advice line is a free, confidential phone service that connects you to a paralegal who can offer legal advice and assistance on a range of tenancy matters. HOME Line provides free and low-cost legal, […] While we’re not lawyers, the complexity of housing law in New York City is such that lawyers who practice other areas of law are unfamiliar with many tenant issues. I genuinely felt that you cared about my case. Support for private renters. I would recommend Tenant Advice Helpline to anybody with tenant deposit issues”. Monday, 1:30-8pm The majority of landlords will seek to settle your claim swiftly and no further action will be required. For non-legal help related to eviction or lease termination, tenants are encouraged to call 2-1-1 Virginia for referrals to a variety of local and statewide resources. I was very impressed with your efficient and swift service. Low-income tenants – predominantly low-wage workers, families with children, people living with disabilities, seniors, and people of color – are our primary membership base. Provide you certain information about the actual tenancy protection scheme utilised; Tenancy WA does not offer advice or support to landlords or commercial tenants. ... act rationally and follow the advice.” The helpline contact numbers are open to all, regardless of gender, religion or ethnicity: 07592 890099 / 07592 889364/ 07792 946689/ 07592 890129 “Be good to orphans and the needy. Our volunteers stay keep up-to-date on the latest developments in housing, regularly reading up on housing news, to provide the best advice possible. Tenancy deposit protection issue? TQ statewide advice service for tenants Ph: 1300 744 263. For further information on summary possession, and for information on the substantive rights and obligations of landlords and tenants, you should consult the Residential Landlord Tenant Code (contained in Part III of Title 25 of the Delaware Code). Our Rental Wellbeing Helpline provides a resource for advice and information for those worried about their current situation. If you continue to use this site we will assume that you are happy with it. Many tenants who call the hotline want to explain their situation in great detail so our hotline counsellors can give their opinion, suggestion, recommendation, etc. HOME Line’s tenant hotline remains open during the COVID-19 pandemic. Despite being known as a homelessness charity, Shelter also offers an amazing housing advice service for tenants as well. The helpline offers tenants free access to advice on legal or debt related issues, but also a counselling service for those that are struggling with their mental or physical health during the lockdown. On March 30th at 1:30 p.m the City will explain how the TPP program supports the rights of our renters. We will provide training and guidance – no experience is necessary, only your willingness to learn, and your availability during our hotline’s open hours. Sometimes we are forced to close on short notice if our volunteers are unexpectedly unable to come in. However, if you want advice on applications, transfers, rental rebates, review of decisions or obtaining Priority status, call Canberra Community Law on (02) 6218 7977 or go to their website for information. It’s a matter of capacity – we’re doing the best we can on limited resources. Our hotline is staffed by volunteer members. Tenants Advice and Advocacy Services provide free assistance to tenants of private rental housing, social housing tenants, boarders and lodgers, and residential park residents in NSW. Daily Tenant Rights Workshops. Mondays are our busiest day – and the hardest to get through. However, we may be able to refer you to an agency that can assist with this. Tenant Advice Helpline, Grafton House, 45 Grafton Street, Batley, West Yorkshire, WF17 6AR: Email: info@tenantadvicehelpline.co.uk: Phone: 0800 7817525 TPAS Cymru Telephone Helpline TPAS Cymru is able to offer its members a telephone helpline to advise on any aspects of Tenant Participation. Call 267-443-2500 for free legal advice and possible representation! HOME Line’s tenant hotline remains open during the COVID-19 pandemic. Have you paid a Tenancy Deposit to a Landlord within the last six years? When we can’t answer a question or be of assistance, and when we are difficult to reach, we appreciate your understanding. 2. We can give brief answers to your rights as a tenant, and explain your options for dealing with a housing situation. the landlord can apply to the Tenancy Tribunal for termination of the tenancy (if the tenant owes 21 days of rent or more, or doesn’t remedy the overdue rent). TURN provides free, daily renters’ rights workshops on Zoom. We don’t give rental assistance or provide help with back-rent. If we do not hear from the landlord or we are unable to come to a reasonable agreement within 15 days, we ask our team of experienced lawyers to take action to enforce your rights and recover your compensation. There will be a transitional period during which our Fact Sheets and FAQs will continue to be available on this website. In New York City’s Housing Courts, 90% of tenants facing an eviction do not have legal representation, while 98% of landlords do. Coronavirus – advice for MHA tenants and Helpline. However, we cannot advise you about how to proceed on legal matters. We can tell you about your rights as a tenant, your options for solving a problem with your housing situation, and strategies for how to assert your rights. Unlike the Citizens Advice Bureau, Shelter is housing specific and probably the best place to get free advice if you’re a tenant in the UK, although their offices are nowhere near as widespread as CABs. We are closed on holidays, and other times when we are unexpectedly under-staffed. Should your tenant not vacate after the 14 days, you will need to instruct a county court bailiff, to be physical evict your tenant. Law Centres. If you’ve been offered a lease you don’t understand, faced an obstacle getting a repair made, suffered a night without heat, fallen behind in the rent, or were given papers to show up in court, call us as soon as you can. ATTENTION: SSHH and the Renters Helpline is Partnering with the TPP Program to provide resources to Tenants and Landlords in the City of Sacramento. There’s more information on rent, including rent increases and rent arrears, on the below pages: The first stop for advice is often the Tenants Union or equivalent (if it exists) in each state. Get rental advice. Our advice on finding a home with a private landlord, paying rent and other costs, rental agreements, problems during a tenancy and what to do when you leave. Landlord Action Advice Helpline 020 8906 3838 Monday to Friday 9am to 5.30pm. Not protecting the full amount which you paid. Options when your fixed term tenancy ends 8.30am to … Thank you for dealing with the nasty Agent, he terrified me, but most of all a big thank you for the compensation cheque. Includes information about concessions, hardship support, loans, financial advice and counselling. Organisations that provide specialist advice on renting, tenancy issues and relationship and general dispute resolution. If your Landlord breaks tenancy deposit protection rules you can take action to claim compensation, with most of our cases only taking a few weeks to settle. If you are a residential landlord contact the Department of Commerce on 1300 30 40 54. We offer free one-on-one phone counseling sessions to our members. Don't call if its about Advice for tenants or their belongings. Our hotline is very unique – it’s one of the only places where New York City tenants can call for a simple question about their housing issue and get an answer. Since this is a volunteer-staffed hotline, we always need volunteers! © 2021 This website is paid for by Met Council Research & Educational Fund 501c3 and Met Council Action 501c4. MONDAY THURSDAY & FRIDAY: 9am – 5pm and TUESDAY & WEDNESDAY: 9am – 7pm. Protect your tenancy deposit in an authorised tenancy deposit protection scheme; Only lawyers are legally permitted – and qualified – to do that. What information and documents must the tenant receive Your landlord can only charge you rent if they’ve given you their name and address - it doesn’t matter whether or not you have a written tenancy agreement. getting adequate heat in the winter months, questions about leases and lease renewals, legal rent increases for rent-regulated apartments, We cannot give legal advice – we’re trained volunteers, not lawyers. “Brilliant! “Highly recommended – the service was 100% and I would highly recommend Tenant Advice Helpline to anybody who needs to recover their deposit or wasn’t given the correct information about their deposit by their landlord”.