please contact Brother Customer Service from "Contact Us". Go into your scanner application settings and enable the 'Noise Reduction' setting. This problem can be corrected by the following: If you don't have full administrative control, the calibration process will fail. The display says the UDDS calibration failed. __________________________________________. Uninstalling and Reinstalling your drivers. Machine Setup / Settings Does your computer have enough storage for the drivers? If after this, the calibration fails more than likely the calibration process was unable to write the calibration data file to specific directory. Try plugging in another electrical device to the outlet your scanner is connected to verify the outlet has a working electrical connection. If you are scanning a stack of documents which may or may not be face-up, then Post-Scan Rotation can help. Do you want to create one image that contains both the front-side and back-side of the document? Are the text or lines on your scanned image faded, or otherwise not showing up as prominently as you would like? Do you wish to eliminate form lines and / or boxes on your documents so that only text is shown on the final scanned image? Clean the rollers in your scanner as well as check to see if they need to be replaced. Is your scanner properly connected to your PC by the USB cable? Dirty or dull scanner rollers can have a negative effect on image quality as well as general scanner use. Click here to see the instruction on how to uninstall the scanner drivers. Are there black vertical streaks appearing on your scanned image? But there seems to be some communication missing between scanner and scan application. • The Kodak ScanMate i1150/i1180 Scanners are Energy Star compliant and are shipped from the factory with the default time set to 15 minutes. European Union This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Error Message on ComputerError Message on Mobile Device Installing Drivers / SoftwareUninstalling Drivers / SoftwareDriver / Software tips UDDS calibration succeeded Informational message. Is there a black border surrounding your scanned image? • Clean the sensors and try again. Are there black specks scattered throughout your document? We are glad we could help you resolve your problem! Then, right click again and select the 'Start' option. Ensure 'Multifeed Calibration' is highlighted on the screen and press the 'Play'-triangle button The scanner will run the document and you will see a 'UDDS Calibration Succeeded' screen The display says the UDDS calibration failed. Machine problem Go into your scanner application settings and enable 'Post-Scan Rotation'. If you don't have full administrative control, the calibration process will fail. Privacy Policy  |  Legal / Site Terms NOTE: Illustrations shown below are for representation purposes and may differ from your Brother machine. Click here to see the instruction on how to install driver. What aspect of the S2050 / S2070 are you having problems with? If after this, the calibration fails more than likely the calibration process was unable to write the calibration data file to specific directory. This can be configured to automatic, or you can determine how much fill you would like for each side of the document individually. Product SpecificationPaper Specification Go into your scanner application settings and enable 'Background Smoothing'. Go into your scanner application settings and enable 'Foreground Boldness'. Do you have administrative permissions on your computer? © 2019 Kodak Alaris Inc. TM/MC/MR: Alaris, ScanMate. Contact the support service for the third-party scanning application that you are using. If not, update your application to the newest version: Are Blank Pages showing up in your scanned documents? click here to see the instructions on how to calibrate the scanner. Open this up and run through the process for setting up a USB connection. Run the program and look for the 'Kodak Alaris Inc. Scanner Service' within the pop up list on your screen. Windows 10 Error MessagesPaper Feed / Paper JamScanMobileOthersProduct SetupDriver / SoftwareCleaningSpecificationOS Support Information, Windows 10 Support My setup: - QNAP TVS-882 with Virtualhere license - Windows 10 Pro x64 virtual machine running on QNAP / Windows 7 Pro x64 standalone PC - Kodak Alaris Scanmate i1150 connected to QNAP USB port Windows SupportMacintosh Support. Open the scanner and check to see if the rollers are worn / dull, Try adjusting the angle of the scanner to be more flat, For lightweight paper, make sure the 'Active Feed' feature is set to 'none'. I'm trying to get my Kodak Alaris Scanmate i1150 document scanner. Make sure that you are logged on with Administrator rights. If the scanner does not complete a successful calibration after completing the steps above, please contact Brother Customer Service from "Contact Us". You are also able to set the aggressiveness of this setting from -10 to 10. If installing from the DVD, does your DVD have any scratches on it? Disconnect the USB cable from the machine. This will attempt to smooth the document background into a unifrom color. Go into your scanning application settings and enable the 'Color Dropout' setting. Please note this form is used for feedback only. Go into your scanning application settings (advanced) and enable the 'Images Per Side' setting. Turn off your scanner and remove the USB cable from your computer, Navigate to your computer's Control Panel, Under 'Programs', select 'Uninstall a Program', Right-click 'Alaris S2000 Scanners' and select 'Uninstall', Continue through the Wizard until the drivers have been uninstalled, Run the Setup Wizard for your S2000 again following the steps as necessary. Also note that the higher the DPI, the more storage space the image will take up. Go into your scanner application settings and look for 'Resolution'. (For Windows). We are unable to diagnose issues with scanning applications that are not made by Kodak Alaris. To help us improve our support, please provide your feedback below. Does your document background have multiple background colors which distract or otherwise make the document hard to read? Go into your scanning application settings (advanced) and enable to 'Combine Front and Back Images' setting. This setting can automatically flip upside-down documents to the correct orientation, or you can set scanned documents to automatically rotate 90, 180, or 270 degrees. Our award-winning range of scanners, software and services are available worldwide, and through our network of channel partners. Are you attempting to get rid of the black holes on a document that show up due to hole punches? If you have anti-virus software installed, it's possible it may be blocking the driver installation.

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