Display as a link instead, × Any help would be appreciated! Have been on the phone for the last hour and the tech is telling me they "Don't do DNS stuff" It seems the only way to get around this is to use BlueCurve in Bridge mode, and buy a 3rd party router. I think Shaw may do some background admin stuff on that port. Cannot access my company's VPN after switch to shaw 300 with Arris XB6 modem, please help !!! I need to connect to my clients VPN's from home. I have enough personal difficulty with the idea of letting some third party service guy from Telus show up at my door. It is definitely an issue specifically when I am using VPN clients, either for work or personally. No other changes! Just an update. 51 Shaw Fibre+ Internet customers are eligible to receive a $15 credit per month on the $15 By The Gig plan. I understand that there are other smaller outfits in the market, such as Teksavvy. I'm hoping somebody may provide me a little insight into a problem we're having. VPN issues are unfortunately outside of our support scope, so we may not be able to help you with this. If you have an account, sign in now to post with your account. Anyone else having the same issue? It also has some limitations and 'features' I don't like. Or to a Shaw-Open public place? I am testing at home with the current version and not finding any clues as to why this is happening. Hi, Just upgraded from a RV320 to a RV340, and I'm having the following problems setting up the VPN (firmware ver. Once I have a VPN up, the stream becomes much better. By the way I resolved this issue by Bridging the Modem an... Just an update. I have tried changing settings on TELUS router but cannot get it to work either wired or wireless. I know I'm kinda venting my issues right now but ky question specifically is about Shaw blocking non-shaw modems from use. I utilize a couple of VPN clients without any issues. ©2020 Shaw Communications. I can take my laptop to neighbors house who has Shaw and it connects with no issues everytime. [BC] Today - usage cut in half - 28 Days Later a $5 increase, [BC] Shaw and TELUS in bed together - Anti-competitive conduct, [BC] VPN speeds and bridged modem availability, Telus to implement usage based billing for all. Unacceptable treatment of their customers. If you can, try your own router (or borrow one from someone), put the XB6 into bridge mode, and see if you can connect then. My current work laptop will not drop the VPN when I use my phone as a hotspot. I also had the same problem that I was not able to talk to the VPN server at my office. My Daughter was also having the same problem with her work just trying to remotely communicate with her PC using some of the shareware. Troublesome VPN issues with XB6 Gateway (CGM4140COM) - Constant disconnecting and reconnecting, Re: Troublesome VPN issues with XB6 Gateway (CGM4140COM) - Constant disconnecting and reconnecting. By the way I resolved this issue by Bridging the Modem and purchasing a Linksys EA8300 Router. Only happened after the Blue Curve. I set it up and all is working fine. It connects elsewhere. Uh huh. EDIT:  June 24, 2018 - At this stage, my speed without VPN has not improved. thanks for the suggestions derSchweiz, I will try these on the weekend and see where I get. Funny I have the same problem with my provider O2 Germany. I had my IT staff look into it. The connection is verified and then establishes a secure connection the within a minute drops and reconnects every minute - minute and half. This is not and should not be a business only "feature". Since bridging the modem and the edition of the router the VPN does not disconnect and reconnect. Is your VPN client forcing other DNS servers?   Your previous content has been restored. EDIT:  June 25, 2018 - After receiving a Teksavvy modem and testing the internet speed, I have observed a new all time high of 120 Mbps. Your company's VPN must be running off some pretty ancient technology (i.e. It connects elsewhere. The Linksys EA8300 Max-Stream AC2200 Tri-Band Wi-Fi Router was around $250.00 on sale when I bought it. Read more on this topic or keep the conversation going by answering a question or starting a discussion of your own. Have Shaw check the signal level to the modem. I am trying to VPN... Do I understand correctly that Shaw is not allowing a rem... an IP-address (on the Shaw network) for the router to use for a while; the "network-mask" (to define which IP-addresses are on your local network (compare to you in your house talking face-to-face -- without any "hardware" -- to somebody inside your house, compared to upi needing to use a "gateway" (e.g., telephone, FaceTime, Skype) to talk to somebody NOT inside your house); the IP-address of that "gateway" computer from your local network to the Internet; the number of minutes that you are allowed to use the IP-address in #1, above -- the duration of the "lease".

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